Privacy & cookie policy

WHO WE ARE

This privacy policy sets out how XPGraph LLC located at Belarus, 220131 Minsk, Melezha 5/2, 907A, use and protect any information that you give us when you visit our websites, visit our blog pages and subscribe to our marketing information.

XPGraph LLC is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used for the purpose it
was collected for, in accordance with this privacy statement.

XPGraph LLC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 24.05.2018.

WHAT WE COLLECT

Google Analytics tracking is installed to gather other information relevant to customer journey like device preference, age range, geographical location etc.

Contact form is added to the website in order to receive customers’ requests and inquiries. We collect email and First Name to give feedback to customers.

Drift chat that is used for instant communication with potentials customers. Drift chat gathers the following information: device preference, geographical location, IP address and may ask a customer to leave his/her email address.

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service. We may use the information to improve our products and services. We may use the information to customise the website according to your interests.

If you voluntarily give us your contact information we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided from
time to time, we may also use your information to contact you for market research purposes. We may contact you by email.

XPGraph LLC guarantees they will do everything to ensure security of the personal data of users visiting this website. You can always unsubscribe, edit or delete your personal data in our database. You can find more information on this in the
next paragraph.

CONTROLLING YOUR PERSONAL INFORMATION

You may request details of personal information which we hold about you. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by:

Writing to us at:
XPGraph LLC
220131
Belarus, Minsk,
Melezha 5/2, 907A
Emailing us at: contact@xpgraph.com
Calling us on: +375 44 7401525

We will not sell, distribute or lease your personal information to third parties unless we have your permission, or are required by law to do so. We may use your personal information to send you promotional information about third parties which
we think you may find interesting, if you tell us that you wish this to happen.

If you believe that any information we hold on you is incorrect or incomplete, please contact us in one of the listed above ways as soon as possible. We will promptly correct any information found to be incorrect.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect
online.

WHAT ARE COOKIES AND HOW DO THEY WORK?

Cookies are small text files that are sent to, and stored on, your computer, smartphone or other device for accessing the internet, whenever you visit a website. Cookies are useful because they allow us to tailor the website’s user experience
to you (for example, by remembering previous preferences you have set).

Once you agree, the file is added and the cookie helps analyse web traffic or lets us know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your
needs, likes and dislikes by gathering and remembering information about your preferences.

This policy refers to ‘cookies’ throughout. However, it also includes these similar technologies. These include Flash cookies or Local Shared Objects, also known as LSOs. Read more about them at
http://www.allaboutcookies.org/privacy-concerns/.

HOW WE USE COOKIES

We use cookies on our site to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data
you choose to share with us (for example via the enquiry form). Please note that our cookies do not store your personal information, such as your name, address, telephone or email.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

THE FOLLOWING COOKIES ARE USED ON THIS WEBSITE

SESSION COOKIES

Session cookie – This cookie is a ‘session cookie’ and tells us that you are website administrator and are actively using our site. This cookie allow us to know how many users are visiting the website, at any given time. Session cookies expire
on exit, which means that they only last for your online session and they disappear from your computer, or device, when you close your browser

COOKIES SET BY THIRD-PARTY SERVICES INSTALLED ON THIS SITE

  • _ga – Google Analytics cookie. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign
    data for the sites analytics reports.
  • _gat – Google Analytics cookie. It is used to throttle the request rate – limiting the collection of data on high traffic sites. It expires after 10 minutes.
  • _gid – Google Analytics cookie. It is used to throttle the request rate – limiting the collection of data on high traffic sites. It expires after 24 hours.

XPGraph LLC website uses ‘analytics’ cookies to help us make the website better for those who visit it regularly. They help us work out what users like and don’t like, as well as ways we can improve the website and its content.

It is possible to opt out of having your anonymised browsing activity within websites recorded by analytics cookies. XPGraph LLC uses Google Analytics and you can opt out of their cookies by clicking on the following link
https://tools.google.com/dlpage/gaoptout.

HOW TO MANAGE COOKIES

Please remember that cookies are often used to enable and improve certain functions on a website. If you choose to switch certain cookies off, it is likely to affect how websites work. If you block cookies completely, many websites will not work
properly and some functionality on these websites will not work at all. This is very important because any settings that you change in your browser will not just affect XPGraph LLC cookies, but will also apply to other websites that you visit
(unless you choose to block cookies from particular sites).

Most modern browsers will allow you to:

  • see the cookies that have been set and delete them on an individual basis
  • block third-party cookies
  • block cookies from particular sites
  • block all cookies from being set
  • delete all cookies when you close your browser

If you wish to amend your cookie preferences for this website, or any other websites, you can do this through your browser settings. Your browser’s ‘help’ function will tell you how to do this.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection
and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

DISCLAIMER

The information contained in this website is for general information purposes only. The information is provided by XPGraph LLC and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any
kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance
you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of
this website.

Through this website you are able to link to other websites which are not under the control of XPgraph LLC. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation
or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, XPGraph LLC takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical
issues beyond our control.

We use cookies on this site to enhance your user experience.

By clicking any link on this page you are giving your consent for us to set cookies. For more information about cookies, click here